Private Policy

Privacy Policy for Good Knight Bedding Cape Town

Thank you for choosing Good Knight Bedding Cape Town. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our website, you consent to the practices described in this policy.

Information We Collect

Personal Information

When you visit our website, we may collect the following personal information:

  1. Contact Information: Name, email address, phone number, and shipping address.
  2. Payment Information: Credit card details or other payment information.
  3. Account Information: If you create an account, we collect your username, password, and other account-related details.

Non-Personal Information

We also collect non-personal information, which may include:

  1. Device Information: IP address, browser type, operating system, and device identifiers.
  2. Usage Data: Information about your interactions with our website, such as pages visited, products viewed, and search queries.
  3. Cookies and Similar Technologies: We use cookies to enhance your browsing experience and track user behavior.

How We Use Your Information

We use your personal information for the following purposes:

  1. Order Processing: To process and fulfill your orders, including order confirmation, shipment, and returns.
  2. Customer Support: To provide customer service, respond to inquiries, and resolve issues.
  3. Account Management: If you create an account, to manage your account and provide access to your order history.
  4. Marketing and Promotions: To send promotional offers, newsletters, and updates about our products and services. You can opt out of these communications at any time.
  5. Analytics and Improvement: To analyze website performance, understand user behavior, and improve our products and services.
  6. Legal Compliance: To comply with legal obligations and enforce our terms of use.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  1. Service Providers: We may engage trusted third-party companies or individuals to perform tasks on our behalf, such as payment processing, shipping, and marketing.
  2. Legal Compliance: We may disclose your information in response to a subpoena, court order, or other legal request.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

Your Choices

You have the following rights regarding your personal information:

  1. Access and Correction: You can access and update your personal information through your account settings.
  2. Opt-Out: You can opt out of receiving marketing communications by following the instructions in the emails we send.
  3. Delete Your Account: You can request the deletion of your account and associated data by contacting us.

Security

We take the security of your information seriously and employ industry-standard measures to protect it. However, no method of transmission over the internet or electronic storage is entirely secure.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

goodknightbedidngct@gmail.com

Thank you for entrusting us with your personal information. We are dedicated to safeguarding your privacy and providing you with an exceptional shopping experience.